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Personal Information

Pedro David Castanheira Costa Polonia

Computers, Software

  • Rua Pinto Bessa, 584, 1 direito 4300-428 Porto (Portugal)
  • Rue Neptune 2 7010 Mons (Belgium)

Nationality: Portuguese

  • Skype pedropolonia
  • Mobile +32 487 55 95 85
  • software engineering
  • agile
  • development
  • CCNA
  • CEH
  • scrum master
  • security
  • real time systems
  • net
  • c
  • java
  • javascript
Work Experiences
15/01/2020 - Present

Software Engineer



With routine daily interaction with the Head IBSU and the Chief Information Officer,
the Software Engineer provide business software support and project support services in
the following areas:
1) Act as focal point for CMRE business-related, IT-enabled processes and
related Master Data Management interfacing with other organizational
elements (e.g. HR, Finance) to ensure that authoritative information remains
available and up-to-date.
2) Design and develop dashboards to visualize key performance indicators
exploiting cloud-based data.
3) Provide professional contributions to the improvement of Centre business
processes through the efficient application of Information Technology.
4) Contribute to the development of Service Level Agreements for administrative
IT business services within the NATO enterprise, in the area of responsibility
(business information systems and services).
5) Assist as required in the development and maintenance of Programme and
Project plans, using appropriate tools.
6) Automation of project progress reports, including analysis of trends and future
performance forecasts, using data from resource accounting and time
management tools.

20/03/2017 - 31/12/2019

Software Engineering


Military / Defense

• Perform Software Engineering task and duties like: Design, development, troubleshooting and debugging of Software Applications. Web technology and standards. Packaging software applications into distributable MSI (Install Shield)
• Provide support in designing, implementing, documenting, and testing software using relevant software engineering technologies and methods using the available tools to support the full software life-cycle.
• Contribute to new requirements capture and development of improved functionality and usability.
• Support the analysis, design, implementation and maintenance of authorized software changes, related applications software and the integration/tailoring of vendor supplied components, following established procedures for quality, configuration control, testing, documentation and security.
• Recommend a reliable solution to perform the source code conversion from Visual Basic 6.0 Source Code to .Net Code
• Microsoft Visual Studio development environment (Visual Studio 2017 and 2008).
• Adding features to software for better user experience under last Microsoft Operating Systems (Windows 10 and Server 2012).
• Support the Military Message team to convert the Military Messaging Application Software (AIMS/PCTTY) source code into software project based on latest NET technologies.
• Write program codes and produce related technical documentation.
• Develop software system testing and validation procedures. Assist in the service transition of systems and services to the operational environment. Coordinate with appropriate authorities on Quality Assurance and Configuration Control issues.
• Be responsible for the maintenance and upgrading of the documentation of assigned software applications (including Change Requests). Write user and administrator manuals. Prepare and occasionally give briefings and presentations related to the projects. Help with documenting and presenting information about the projects.
• Knowledge of ACP-127 messages.

02/01/2016 - 19/03/2017

Product Support Specialist

Fujitsu Technology Solutions, Torre norte do Colombo, Av. Colégio Militar 37F, 1500-180 Lisboa

Software Support\Global Delivery Center

Create and review technical documentation (knowledge base articles, routing and escalation matrix, decision trees, reports, trend and gap analysis and other docs);
Ensures correct deployment of escalation route for all operational & technical calls within Fujitsu, Schneider-electric, IBM, Cap Gemini and external resolving groups (including 3th party providers);
Understands all scenarios detailed in current Business Continuity Plan documentation, propose improvements and have the ability to invoke when necessary;
Reviews and filters all staff suggestions regarding any improvements to any aspect of the service and escalate to appropriate contact point;
Proactively assists other team members to achieve team objectives and targets;
Run short training sessions for Service Desk Agents, PSS and PSE;
Critical Incident Management and Problem analysis related to CCC silver support.
Part of reporting ream providing weekly dashboards, ad hoc and KPI change impact reports for governance team.

03/10/2015 - 20/12/2015

Software Engineering

Hyperion Capital Inc.


Javascript development (Using node, meteor, mongo db), python and Java development. Finantial API integration.

02/02/2015 - 02/10/2015

Software Engineering

Join The Moment Transitários S.A.


Web Development using php, Javascript (jQuery) and MySQL.

01/01/2014 - 31/12/2014

Software Engineering

Digital Soul Games

Video Games

This role has tremendous growth opportunity since UPTEC's Start-up Acceleration Programme (6 mounths) and AEP (Associação Empresarial de Portugal) Programa APREENDER: Desenvolver Atitudes Empreendedoras (program LEARN: Develop Entrepreneurial Attitudes) boost my business skills. I take part on the discussion and input on product and game designs, in addition to business, web and core development. I improve my understanding of UX, Unity 3D, GameMaker, ad and SEO.

30/12/2011 - 29/12/2013

Software engineer, Técnico Superior (high technical)

University of Porto


Development of Sigarra, the University of Porto information system. Full stack dev using Oracle PLSQL, Javascript and Html5 at Information Systems Unit

15/07/2011 - 15/11/2011

Developer Intern

ITGrow Critical Software (Coimbra)

Aeronautics, space, defence and security (ASD)

The pSHIELD project (Acronym of pilot embedded Systems arcHItecturE for multi-Layer Dependable solutions) is part of Critical Software R&D effort.
The main goals of the my work are:
1) The development and validation of a prototype in the context of the project.
2) The integration of technology developed into an development framework, allowing intrinsic security features on the projects developed in the future.
It is intended that the framework meets the maximum requirements associated with applications in the areas of ASD & T (Aeronautics, Space, Defence and Transport), minimizing the impact of security measures and reduction the development time.

15/02/2011 - 30/06/2011


ITGrow Critical Software (Coimbra)

Aeronautics, space, defence and security (ASD)

The pSHIELD project (Acronym of pilot embedded Systems arcHItecturE for multi-Layer Dependable solutions) is part of Critical Software R&D effort. It aims at addressing Security, Privacy and Dependability (SPD) in the context of Embedded Systems (ESs) as a “build in” rather than as “add-on” functionalities, proposing and perceiving with this strategy the first step toward SPD certification for future ES. The leading concept is to demonstrate composability of SPD technologies.
This project represents a European level collaboration, involving corporate and academic organizations from various countries such as Portugal, Italy, Slovenia, Spain, Greece and Norway, to develop security attributes in the context of embedded systems. The aim of the project is to create pSHIELD architectural framework that allows the composition of various technologies associated with security, thereby substantially reduction of design and development cost and time. The new generated solutions for embedded systems have all inherent security characteristics associated from the start.

The main goals of the my work are:
The study and selection of the suitable paradigms and algorithms for low cost networked embedded systems. Although we are focused on Asymmetric encryption (using public and private keys), the symmetric encryption (using shared keys) will also be examined in detail.The study and selection of the mechanisms of key distribution and authentication of nodes.The development and validation of a prototype in the context of the project. The integration of technology developed into an development framework, allowing intrinsic security features on the projects developed in the future.
It is intended that the framework meets the maximum requirements associated with applications in the areas of ASD & T (Aeronautics, Space, Defence and Transport), minimizing the impact of security measures and reduction the development time.

12/2006 - 09/2007



Software, VAR

Developer using C# and VB.Net of modules that integrate with Primavera ERP and Eticadata Automobile Software

10/2003 - 11/2006



Software and Formation

Developer of several software for quality suport, for Iberogestão clients. We use Vb.Net and C sharp (WinForms and, reports in Crystal Reports and Infragistics in presentation layer.

10/2002 - 12/2002



web sites

Creation of websites using Flash, html, php and MySQL

01/2001 - 09/2002

Shop Management


Biological Food

Managent of the shop, buy the products from the farmers and supliers (2 french bio federations), manage the site, etc

03/2000 - 09/2000



Engineering (Electronics and Informatics)

Developer games in C++ using OpenGL for custom hardware

Education and Training
23/05/2023 - 22/05/2026

Certified Ethical Hacker (CEH)

EC Council

Certified Ethical Hacker (CEH) is a qualification given by EC-Council and obtained by demonstrating knowledge of assessing the security of computer systems by looking for weaknesses and vulnerabilities in target systems, using the same knowledge and tools as a malicious hacker, but in a lawful and legitimate manner to assess the security posture of a target system. This knowledge is assessed by answering multiple choice questions regarding various ethical hacking techniques and tools.

CEH version 12, certificate ECC0394657218

12/04/2022 - 12/04/2025

Cisco CCNA



Cisco CCNA - Implementing and Administering Cisco Solutions (CCNA)

01/08/2017 - 07/11/2017

ITIL Foundation

Axelos / APMG

ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS 15000), the International Service Management Standard for IT service management, there are some differences between the ISO 20000 standard and the ITIL framework.

ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.

22/05/2015 - 22/05/2015

Agile Portugal 2015

Agile Portugal

Agile Portugal 2015 is an international event that gathers the agile community with invited leading experts. More at

12/05/2014 - 13/05/2014

CSM Certified ScrumMaster

Scrum Alliance, Certificate 327229

Good command of the Scrum process. Ability to support agile teams, focus on the essential problems and deliver on time and on budget.

05/05/2014 - 08/12/2014

Microsoft Virtual Academy


I'm the 4th better MVA student in Portugal. Some courses taken:
Windows Server:
Windows Server MCSA Certification Objective Domain Review
Windows Server 2012 Jump Start: Preparing for the Datacenter Evolution
Upgrading Skills to Windows Server 2012 Jump Start
Understanding Active Directory
Tuning SQL Server 2012 for SharePoint 2013 Jump Start
Planning & Designing a Lync Server 2010 Jump Start
Lync Enterprise Voice Core Infrastructure Updates
Enhanced Windows Data Encryption Training
Windows Server 2008 R2
Introduction to Private, Hybrid and Public Cloud
System Center 2012: Licensing Overview
App Performance Monitoring with System Center 2012 R2
MPN Training Cloud Profitability Fridays

From Data to Insight and Impact: The BI Revolution
SQL Server Essentials for Oracle DBAs Jump Start

Building Responsive UI with Bootstrap
Building Web Apps with ASP.NET Jump Start

Software Development Fundamentals
Architecture in Practice

DevOps: An IT Pro Guide
Microsoft Virtualization for VMware Professionals Jump Start

Advanced Windows Store App Development with HTML5 Jump Start
HTML5 App Development Fundamentals
Building Blocks: iOS, Android, Windows (Extend)

Windows 8.1:
Windows 8.1 UX Design Jump Start
Windows 8.1 Developer Training Jump Start
What's New in Windows 8.1 Update
What’s New in Windows 8.1 Security
Defense in Depth: Windows 8.1 Security
Windows 8.1 Update for Enterprise Jump Start
Windows 8 for IT Pros Jump Start
Windows 8.1 User Readiness Toolkit
Windows 8.1 To Go

Windows 8:
Windows 8 Security Insights
Deploying Windows 8

Programming Kinect for Windows v2 Jump Start
Utilizing SysInternals Tools for IT Pros

Migrating from Windows XP to Windows 8.1
Migrating from Windows XP to Windows 7

Bing Ads Jump Start
Bing Search Engine Optimization Jump Start

Office 365:
Encryption in Office 365
Introduction to Office 365 Development
Office 365 Fundamentals
Administering Office 365 for Small Business Jump Start
Organizing & Sharing with OneNote Jump Start
Learn Better, Teach Better with Office 365

01/05/2014 - 09/06/2014

Program APREENDER/LEARN: Develop Entrepreneurial Attitudes

AEP: Associação Empresarial de Portugal

Strategic Objectives:
   • Promote cultural change in favor of entrepreneurship and entrepreneurship, raising public awareness of entrepreneurship as a permanent attitude in life and to enhancing the social and economic role of entrepreneurs and entrepreneurs;
   • Disseminate information value and strengthen the skills of future entrepreneurs and business projects;
   • Encouraging the spirit of risk entrepreneurs and support the creation of new businesses, create jobs and wealth;
   • Encourage the individual's ability to (re) undertake and promote entrepreneurship in organizations and society; (corporate entrepreneurship / social entrepreneurship);
   • To promote the appreciation of venture capital, learning and experience of entrepreneurs, encouraging interaction, sharing of experiences and skills, and the generation of opportunities for entrepreneurs and businessmen;
   • Support the creation of new businesses;
   • Enable forms of financing business projects;
   • Streamlined nationwide partnerships and / or international;
   • Value and publicly recognize success stories and best practices of entrepreneurial and business initiatives.

15/02/2014 - 22/02/2014

Startup Pirates Braga

Startup Pirates

Startup Pirates is a one-week program that enables aspiring entrepreneurs to get inside the startup world and learn how to develop a business idea.

  • Generate long-term impact by empowering entrepreneurs in the making with the tools and knowledge needed to create companies or develop other projects inside or outside corporations;
  • Empower local entrepreneurial ecosystems.
With a very hands-on approach and the support of a large community of experienced entrepreneurs, Startup Pirates combine workshops and mentoring with a clear focus on accelerating the development of entrepreneurs. After the programs, our network of partners supports the teams on their quest to thrive

18/10/2011 - 21/10/2011

Real Time Sytems Training

Sig.rh and Critical Software

Real Time Sytems: concurrent programming and multitasking, cyclic scheduling (clock-driven and event-driven), real-time kernels architecture
exercices using Rtmes and Cheddar

08/09/2008 - 08/09/2008

Best Entrepreneurship Day

Best Oporto

Entrepreneurship and Venture Capital in Portugal

30/07/2008 - 30/07/2008

“The New Knowledge Forge”

WikiSym/ INESC Porto

A one-day colloquium of wikis, links, and social software
Learn about new ways to pursue, analyze, and disseminate knowledge and information in your organization, to promote innovation, creativity, and better knowledge management.

The colloquium is organized by Mark Bernstein (Eastgate Systems, Inc.) and Ademar Aguiar (INESC Porto/FEUP), Program and Conference chairs of WikiSym’2008, the Fourth International Symposium on Wikis, September 8-10, Porto, Portugal.

03/05/2008 - 03/05/2008

Lean Six Sigma


Basics of Lean Six Sigma
Six Sigma
Lean Thinking

01/02/2008 - 01/02/2008

Scrum and Agile Workshop


Agile Methodologies

17/02/2007 - Present

Pedagogical Skills Certificate (SPC) / Certificado de Competências Pedagógicas (CCP)

IEFP, Certificate EDF 434867/2007

Good / Bom

Pedagogical Skills Certificate (SPC), Certificate EDF 434867/2007 based on CAP (Certificate of Pedagogical Aptitude) issued from the Pedagogical Training Course for Trainers carried out by the CNS in 2009

01/09/2004 - 13/06/2011

Integrated Master in Informatics and Computation Engineering



Learning Informatics and Computation Engineering at FEUP was conceived as requiring a full five years integrated cycle of education, training and apprenticeship. This integrated cycle matches the implementation of the 1st and 2nd cycles of the Bologna Process and immediately confers the Master of Science academic degree.

The Integrated Master in Informatics and Computation Engineering (MIEIC) formally aims to achieve the following general goals:

* to provide a solid base of scientific and engineering education, essential for interacting with other engineering specialties, and supporting a superior professional practice
* to provide a solid and specialized training and education, allowing the conception, specification, design and implementation of products, processes and services, based on computers, computations and information technologies
* to stimulate the acquisition and training of soft skills like creative attitudes and capabilities, critical mind, leadership and team work
* to stimulate the entrepreneurship and innovation spirit, risk assessment and opportunity exploitation
* to provide process management learning, stimulating quality and productivity increase and resource optimization
* to provide the required training and learning for granting the professional title of Engineer by the Portuguese professional engineering association (Ordem dos Engenheiros).

At the end of the first three years (1st cycle) the students will acquire a solid base instruction comprising not only the essential scientific and engineering skills, but also a wideband fundamental knowledge in several domains of informatics, although not specialized. This first step can be understood mainly as a mobility level to and from other national and european schools.

At the five years integrated cycle conclusion the graduated students will exhibit an advanced instruction in Informatics and Computation Engineering, comprising a specialization area or a deep broader range of interests. In the last two years the student has an extensive subject offer, individually configurable.

At present possible specializations include:

* Software Engineering and Information Systems (divided in two sub areas with the same name)
* Networks and Information Technologies (divided in Internet Technologies and Information Infrastructures sub areas)
* Intelligent Systems and Multimedia (divided in two sub areas with the same name)

07/1998 - 09/1992

4º year of Electrical and Computer Engineering


14 (0 to 20)

The Electrical and Computer Engineering (LEEC) was organized in majors majors (main areas) and several specialization areas (specialization areas) indicated below:
* Telecommunications major

o Networks and Coomunication Services
o Communication Technologies
o Multimedia Communications
o Microelectronics and Embedded Systems
o Audio and Video Signal Processing
I choose Computer major, and later Telecommunications major.

Personal Skills
Mother tongue(s)
Other language(s)
  • English
  • Spanish
  • French
  • Portuguese
  • Italian
Communication skills
Flexible team worker able to cope with different people and work in different environments.
Organisational / managerial skills
Ability to coordinate and manage project work within a lightweight framework focusing in the essential. Acquired through training and work experience.
Computer skills and competences
Over 10 years’ experience in software development and engineering. Profound background in developing software and web development in C#,, Java, JavaScript, Python, Php and excellent knowledge of databases. Hands on experience in designing interactive applications. Extent knowledge of SCRUM and ITIL confirmed by Scrum Master and ITIL Foundation certificate. Experience of working in an international environment comprising both military and civilian elements.
Driving licence
Driving licence B category since 1993
Additional information

02/06/2023 07:17:40 12885 7574
Dear Sir,

Please find enclosed my Linkedin profile in application for your site job offering post. and my Curriculum Vitae on

I hold a master in Informatics and Computing Engineering, have long experience with .net (c# and, Javascript. I am Scrum Alliance ScrumMaster, have CCNA and ITIL Foundation certificate, Security, networks and have looked into jQuery, php, node and meteor.

I am a fast and accurate developer, with a keen eye for detail and I should be very grateful for the opportunity to be a part of your team, and to progress in my career in a team full of smart people. I am able to take on the responsibility of this position immediately and have the enthusiasm and determination to ensure that I make a success of it.

Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.

Yours sincerely,

Pedro Polonia